Advisory for Customers on fraudulent Calls                            25th April, 2019

We request our esteemed customers that they should not respond to fraudulent calls citing the need to replace Debit Card post amalgamation of Vijaya Bank and Dena Bank with Bank of Baroda.

Kindly note that:-

• Your present Debit card, Internet Banking, Mobile Banking and Account operations will continue to function as earlier without any changes.
• Fraudsters may ask to share Account Details, Debit Card Details, Internet/Mobile Banking User ID, AADHAR, PAN Number and OTP over the Phone Call, E-Mail, SMS or Whatsapp Messages for renewal of services or issuance of new Debit Card. Do not share any of the details.
• Bank does not ask for all such details from their Customers.
• In case of any calls received or any query, please contact Branch/ Toll free Number: 1800-233-6427 / 022-6224-2424.

Advisory for Customers

• Your present Debit card, Internet Banking, Mobile Banking and Account operations will continue to function as earlier without any changes.

• Fraudsters may ask to share Account Details, Debit Card Details, Internet/Mobile Banking User ID, AADHAR, PAN Number and OTP over the Phone Call, E-Mail, SMS or Whatsapp Messages for renewal of services or issuance of new Debit Card. Do not share any of the details.

• Bank does not ask for all such details from their Customers.

• In case of any calls received or any query, please contact Branch/ Toll free Number: 1800-233-6427.

Dena Bank welcomes all customers and General Public with this advice related to websites, which may look deceptively similar to Website of Dena Bank.

We have to inform that Dena Bank’s official website can be viewed on www.denabank.com or www.denabank.org.in, we re-confirm that no other domain name other than these two mentioned above are related to DENA BANK.

In the interest of our valued customers and patrons of our website we have to advise as under:

• Dena Bank does not seek any information in any form from its customers on website other than and except feedback, on Products and services.
• Please DO NOT part with any information even if you are asked by e-mail or on website looking like website of Dena Bank
• If you ever receive any emails from anyone which seeks information particularly your User Ids, passwords, cards, card numbers or PIN, kindly do not part with any information and bring this to the attention of Dena Bank by forwarding the email received by you with your observations through “feedback option” or e-mail to contacts mentioned under “contact us “section on Dena Bank website as given above or by post .

Dena Bank shall not be liable for any loss arising from sharing of, or parting with your User Ids, passwords, cards, card numbers or PIN to anyone.