Welcome to Dena Bank

Various Policies with effect from 01.04.2019

MD & CEO Communication to Customers on Amalgamation of Bank with Bank of Baroda & Vijaya Bank

General Customer Information regarding Downtime of Website

ATM/Debit Card Support

Banking Facility for Senior Citizen, Differently Abled and Visually Impaired Persons

Banking Ombudsman Scheme 2006

Cheque Collection Policy

Citizens Charter

Compensation Policy

Compliance Officer for Code of Banks Commitment to Customers

Customer Education Series

Customer Helpdesk

Cyber Security Awarness

Dena Credit Card Service

Grievance Redressal Policy

KYC Documents Requirement

Notice Board for Customers

Policy for Appointment of Recovery Agents

Periodic Updation of KYC

Policy to Appoint Statutory Branch Auditors

Policy to Appoint Statutory Central Auditors

Right to Information Act 2005

Service Charges

Timeline of Credit Proposal

Whistle Blower Policy

Wilful Defaulter list

Policy for Appointment of Recovery Agents

Home > Customer Care > Policy for Appointment of Recovery Agents >

Click Here to Download the Policy for Appointment of Recovery Agents for collection of dues and Repossession of securities charged to the Bank.

List of Recovery Agents

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