Customer Helpdesk


“We are trying our best to serve you , however as a precautionary measure, we are forced to work with reduced staffing. We may take more time than usual for resolution of complaints, Please bear with us. Thank you for your support”


Online Complaint

Click here to register Online Complaint

“If your account has been upgraded to Bank of Baroda, please click on the following link to register your complaint :" Click here to register

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Customer Helpdesk for issues related to Digital Banking

Toll Free 18002336427 (24X7)

Email IDs:

statement@denabank.co.in (For E-Statement related issues)
denaiconnect.edb@bankofbaroda.com  (For Internet Banking/OTP/SMS Alerts related issues)
denamconnect@denabank.co.in  (For Mobile Banking related issues)
atmswitch@denabank.co.in (For Card related issues )

All Customers are requested to update Correct Mobile Number and email id in Bank records.
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Customer Helpdesk for issues other than Digital Banking

Toll Free 1800225740 During Business Days (Working Hours 10:00 to 17:00 Hours)
Email ID: - csc@denabank.co.in

Customer Service Cell,
Dena Corporate Centre
C-10, G Block,
Bandra-Kurla Complex
Bandra [E].
Mumbai- 400 051

Branch Manager shall be available at the Branch between 2.30 pm to 4.30 pm on 15th  (next day if 15th is holiday or half day) of every month  for the customer to attend their grievance and suggestions.

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Complaints through SMS:-

Just Send a single word SMS- “DENAHELP” to 56677*  (*Charges applicable)