Welcome to Dena Bank

Various Policies with effect from 01.04.2019

MD & CEO Communication to Customers on Amalgamation of Bank with Bank of Baroda & Vijaya Bank

General Customer Information regarding Downtime of Website

ATM/Debit Card Support

Banking Facility for Senior Citizen, Differently Abled and Visually Impaired Persons

Banking Ombudsman Scheme 2006

BCSBI Codes

Cheque Collection Policy

Citizens Charter

Compensation Policy

Complaint

Compliance Officer for Code of Banks Commitment to Customers

Customer Education Series

Customer Helpdesk

Cyber Security Awarness

Grievance Redressal Policy

KYC Documents Requirement

Notice Board for Customers

Policy for Appointment of Recovery Agents

Periodic Updation of KYC

Policy to Appoint Statutory Branch Auditors

Policy to Appoint Statutory Central Auditors

Right to Information Act 2005

Security Alert

Service Charges

Timeline of Credit Proposal

Whistle Blower Policy

Wilful Defaulter list

Customer Education Series

Home > Customer Care > Customer Education Series >

CERT-In Advisory - Securing Mobile Banking

CERT-In Advisory – Securing Online Banking Users

CERT-In Advisory - Safeguarding Smart phones against Cyber attacks

How to use *99# Mobile Banking Facility- click here to know

How to use UPI (Unified Payment Interface) Mobile Banking Facility - click here to know

KYC - Simplified KYC Booklet

KYC - Simplified KYC Poster

Beware of Dubious Schemes - click here to view details

ATM DOs and DON'Ts - click here to view details

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