IVR Contact Center
Following are the self service facilities available in the present IVR system:
1. Debit Card Related Services
· Debit Card Blocking
· Green PIN Generation
· Change/Reset PIN
2. Account Related Information
· Balance Enquiry
· Mini Statement
· Account Statement
· Loan account details
· Cheque Book Status
3. Creation of Online Fixed Deposit
4. Online Cheque Book request